Christmas opening hours
Our Christmas helpline and office opening hours
Our helpline and offices are open but operating slightly different hours over the Christmas period:
Helpline hours
| Monday 26 December | RASASC helpline CLOSED | Contact Rape Crisis on 0808 500 2222 (open 24/7) |
|---|---|---|
| Tuesday 27 December | RASASC helpline CLOSED | Contact The Survivors Trust on 0808 801 0818 (Open 10am – 1pm) |
| Wednesday 28 December | RASASC helpline OPEN | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
| Thursday 29 December | RASASC helpline OPEN | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
| Monday 2 January 2023 | RASASC helpline CLOSED | Contact The Survivors Trust on 0808 801 0818 (Open 10am -1pm) |
| Tuesday 3 January 2023 | Helpline open as normal | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
Our helpline returns to its normal hours of Monday – Thursday 7.30pm – 9.30pm from Tuesday, 3 January 2023.
Office hours
Our offices are also closed on Monday 26, Tuesday 27 December and Monday 2 January 2023 but open as normal outside of this. If you need help and support, please visit the get support page of our website to find out how to get in touch.
Help over Christmas
We know the festive period isn't an easy time for everyone. If you need help and support, the following services are available:
- The Samaritans are open 24 hours a day, 365 days a year. Call them free on 116 123.
- Mind have some tips and advice for the Christmas period for those that find it difficult
- CALM (Campaign Against Living Miserably) have a helpline that's open 365 days a year from 5pm - midnight - 0800 58 58 58
- There's a LGBT Christmas Survival Guide from The LGBT Foundation
- Safe Havens offer out of hours mental health help and support for people experiencing a mental health crisis. There are five centres across Surrey in Aldershot, Epsom, Guildford, Redhill and Woking which are open 6-11pm, 365 days a year. Each centre also offers a virtual Safe Haven service so you can access support without leaving home. (scroll down the page to the virtual safe havens section for the link to your nearest virtual centre)
- And there are various self help guides on our website that can help with flashbacks, grounding, nightmares and panic attacks
However you choose to spend this time of year, please reach out for support if you need it.
Meet our team of 10 runners for the LLHM on 6 April!
RASASC are very disappointed by the Church vote against independent safeguarding measures.
We’re delighted at the adoption of all 20 recommendations from the final report of the Independent Inquiry into Child Sexual Abuse.
Thank you for all your generous donations to our 2024 Christmas Appeal
We’d like to take this opportunity to say a huge THANK YOU to all of our supporters, partners and volunteers for their ongoing support this year. Some of our key achievements in 2024 include: Delivering counselling to 934 people, supporting 1,248 ISVA clients and taking 1,094 calls on our helpline Securing a £110,000 three year grant from Children in Need for our Youth Counselling Service Speaking to over 450 secondary school pupils across Surrey in bespoke workshops and assemblies An incredible £31,000 raised through our Charity of the Year partnership with Burhill Golf Club Amazing supporter Kristen , who ran an incredible three half marathons in three consecutive days Attending Pride in Surrey , and talking to everyone there about what we do, including the Mayor of Guildford Being invited along to Freshers Week at The University of Surrey to chat with students and staff Hosting a visit by the Lord Lieutenant of Surrey who donated £6,000 towards our work Attending a charity golf day held by Surrey Golfbags Charity Golf Society, which raised an incredible £16,200 Being invited to be part of the panel for the Surrey Soroptimist’s conference ‘Is Surrey Safe for Women?’ Securing grants of £10,000 from NEXT towards our counselling services, and £500 from TKMaxx and Homesense Foundation Having an amazing team of 10 runners in the London Landmarks Half Marathon – including our own CEO Daisy - who raised a fantastic £5,000 between them Our very own Fundraising Manager Helen, who took on the Brighton and Hove Triathlon in September, and raised nearly £600 Receiving a donation from the High Sheriff of Surrey of £4,000 for our Youth Counselling work Being nominated by the Lord Lieutenant of Surrey for two tickets to the Christmas Carol Service at Westminster Abbey, which allowed us to treat two of our long serving staff and volunteers What an incredible year. We are always humbled and grateful for the lengths supporters go to to raise money to support our work with survivors of rape and sexual abuse across Surrey. None of this would be possible without your support, so thank you We'd like to wish all of our supporters, volunteers, staff and partners a happy and healthy new year, and we look forward to working with you more in 2025.
Our office is closed over Christmas. Here are details of support services if you need help
RASASC's X account will close on 6 December 2024
A huge thank you to all of our hardworking trustees this Trustees' Week
Our telephone helpline will be closing on Thursday, 12 December 2024
Thank you to the Golfbags Charity Golf Society, who raised an incredible £16,200 for RASASC!
